Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Articles

A brief look into the Webmail packages offered...
We provide you with the ability to not just have an email address, but we also provide three...
Views: 69

Can email account users change their own passwords?
Yes. Users can change their own email password by logging into their webmail account...
Views: 61

Do I have to give all my email accounts access to cpanel? How can users access webmail without going through cpanel?
Your users do not have to go through Cpanel.If you domain name has propagated, use...
Views: 66

Do you support Everyone.Net & BigMailBox.com?
Yes! To change your MX records simply login into your control panel and click the appropriate...
Views: 72

Do you support IMAP?
IMAP stands for Internet Message Access Protocol. IMAP is a method of accessing electronic mail...
Views: 69

How come I can't send mail?
First, your domain name must be resolving to our name servers. Then use "mail.yourdomain.com" for...
Views: 63

How do I block SPAM messages?
You can stop spammers using various different spam filtering systems which is...
Views: 65

How do I check my e-mail through a web browser (webmail)?
Login to http://www.your-domain.com/webmail/Use your username and password which was supplied to...
Views: 72

How do I check my email through Eudora or Netscape Mail?
Make sure you are using an account that you created through your mail manager section of your...
Views: 89

How do I check my emails?
You can use any email clients (ie. Outlook, Eudora etc..) or our Web Based Mail.
Views: 68

How do I create additional POP accounts and email forwarding?
This can be done via your web control panel. Once you login, click on "Email -> Add/Remove...
Views: 71

How do I modify an MX Record?
MX Records (or mail exchange records) are special server settings that help to control the...
Views: 67

How do I set up my email in Outlook Express? (text-only)
The following is a walk-through for setting up Outlook Express.Go to 'Tools' -> 'Accounts...'...
Views: 77

How do I setup Auto Responders?
What is an Email Auto Responder?Email auto responders will automatically send a customized auto...
Views: 65

How do I tell if my ISP is blocking my outgoing mail?
It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to use their...
Views: 64

I need to share larger than 5MB binary files, what can I do?
If you need to share binary files which are larger than the 5MB-5.5MB size supported as...
Views: 72

PrintRemove from list 0.00 Can you forward all my email to a separate email address? If so, how do I do it?
Yes, we can forward all your mail to anywhere you like using the control panel. Just login and...
Views: 74

PrintSave to list 0.00 How do I tell if my ISP is blocking my outgoing mail?
It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to use their...
Views: 66

PrintSave to list 4.00 Can I change my own MX Records?
Yes! Our control panel system allows you to define your own MX Mail Records instantly! Simply...
Views: 67